Mitel 5201 Specifications download pdf (Page 40)

Administrator reference guide

1. Select Call Groups in the left menu.

2. Select the Name corresponding to the hunt group that you want to modify.

3. Modify the hunt group name if required. The Name field cannot be left blank.

4. Modify the hunt group type in the Type list (optional).

5. Modify the hunt group Call Behavior (optional).

6. To configure the hunt group calls to ring on idle group member phones, select Only ring

phones not is use option.

7. To configure the hunt group calls to ring on all group member phones, even if the group

member is already on a call, select the Ring all phones option.

8. Modify the Members of Call Group list for the selected hunt group if required.

9. If you choose to lock users to the call group, clear the Allow members to leave group?

check box (optional).

10. From the After 'x' rings send call to next member list, select how many times you would

like a hunt group member’s phone to ring before the call is transferred to the next member

(optional).

11. Modify Call Coverage for the selected hunt group (optional).

12. Select the Save button to save your changes, or select the Cancel button to discard your

changes.

Change the order of a hunt group member list

The order in which Hunt Group members appear in the Members of Call Group list determines

the order in which the phones will ring to address the incoming call.

To change the order of the Members of Call Group list, follow these steps.

1. Select Call Groups in the left menu.

2. Select the Name to choose a specific Hunt Group.

3. Select the Name in the Members of Call Group list that you would like to move.

4. Press the Move Up button to move the user up in the list, or press the Move Down button

to move the user down the list.

5. Select the Save button to save your changes, or select the Cancel button to discard your

changes.

Add a monitor group

To create a new monitor group, follow these steps:

1. Select Call Groups in the left menu.

Note: When Ring all phones option is selected, incoming hunt group calls are still queued

when group member phones are ringing because of a call to the same hunt group.

Note: If a hunt group has no members assigned to it, or if all members are logged out

of their phones, the call goes immediately to call coverage.

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Mitel 5201 Specifications Page 40