Mitel 1000 guide Owner's Manual download pdf (Page 42)

Music on Hold Options

When an external call is placed on hold, you can choose between

supplying music, a tone, or silence to the caller. The music source

is internal, and is integrated into the system and cannot be

changed.

For configuration via the Desk Phone interface, see page 70.

Hotline

Extensions can be programmed so that they automatically dial a

number when they go off-hook. The number dialed can be an

extension or an external number.

For configuration via the Desk Phone interface, see page 71.

Assigning Extension Names

You may assign names to extensions. When an extension receives

an internal call, its display will show the calling extension name in

the place of the calling extension number.

For configuration via the Desk Phone interface, see page 71.

Class of Service

Each extension may be programmed for a Class of Service. This

determines the type of call the extension is allowed to dial. Four

tables, which can be programmed with up to fifty codes, are used to

implement six Classes of Service:

For configuration via the Desk Phone interface, see page 72.

Using Voicemail

By default, every extension is allocated a voice mailbox which takes

a message when a call to that specific extension is missed. An

Answering Machine facility is also turned on by default which is

generally used to answer missed calls on the IP and CO lines.

Voicemail

To access your Voice Mailbox

Press the MESSAGE Key.

Select ‘Voice Mail’.

Enter your extension number, (which is your voice mailbox number).

Enter your voicemail password, (1111 by default), followed by #.

You are presented with the voice mail menu. The options displayed

are ‘Play’, ‘Erase all messages’, ‘Greeting’, ‘Change Password’,

‘Monitor’ and ‘Cancel’.

To retrieve messages left in your Voice Mailbox

If new voice messages have been left in your Voice Mailbox, the

Message Waiting Light, located on the top right-hand corner of your

Desk Phone, will be on. In addition, the top line on your Desk

Phone display will show ‘New voice messages’.

Select ‘New voice messages’.

Enter your extension number.

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