Mitel 5201 Specifications download pdf (Page 14)

Administrator reference guide

The activation procedure for a SIP phone depends on the type of phone being used. Contact

your service provider or the appropriate document for details.

Administration for a phone system with SIP phones must include creation of an auto attendant

that includes a menu item configured for voice mail retrieval because the message button on

other phones is not integrated with the phone system. See Configure auto attendant menu

options on page 43 and Example - Create a custom auto attendant for voice mail access on

page Example – Create a custom auto attendant for voice mail access on page 57 for details.

Users and locations

Users represent the people within your company, while locations represent telephones that are

not associated with any single user. For example, a telephone in a conference room or a main

reception area is entered into the phone system as a location.

Users have Personal Identification Numbers (PINs), while locations do not. Therefore, locations

cannot log in to the web interface (since a PIN is required). Locations are also not represented

in the Auto Attendant Company Name Directory.

In order for the users and locations within your company to have full phone service, you must

enter them into the system and assign them an extension. You will also maintain other user or

location-specific information, such as whether or not a user or location has voice mail and what

types of calls can be made from a user or location telephone.

View users and locations

To view a list of users and locations, follow these steps:

1. Select Users and Locations in the left menu.

A list of all of the users and locations that have been entered into your system appears.

2. Select the Last Name to view detailed information for the user or location.

If the service provider has enabled the dynamic site support capability for this user, three

non-editable fields will be visible. The fields are:

• Allow User to Create Dynamic Site—This checkbox indicates that the service pro-

vider has enabled this capability for this user.

• Dynamic Site CLID—This is this Calling Line ID which will be transmitted to the far

end to indicate where the call is coming from. Note that the Outgoing Caller ID field

above will still be used to determine whether this number is transmitted. This Dynamic

Site CLID takes the place of the regular "Outgoing Calling Line ID" of a regular static site.

Note: Contact your service provider for the list of supported SIP phones.

Note: For phones using dynamic sites which make emergency (911) calls, the Dynamic

Site CLID will always be transmitted to the far end.

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Mitel 5201 Specifications Page 14