Mitel 5201 Specifications Page 49
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Administering the phone system
45
Add an auto attendant submenu
To set up an auto attendant menu to reference another auto attendant menu, follow these steps:
1. Select Auto Attendant in the left menu.
2. Select the Name to select an auto attendant from the list.
3. Select the link in the Auto Attendant Menu section of the page for the auto attendant
menu that you want to create a submenu under.
4. Select the Submenu option from the Send Caller To list for the phone key that you want
the new menu to start from.
5. Type prompt text for the Submenu option in the associated Wording for Prompt field
(optional). This text is saved and can later be used to guide you through recording menu
prompts.
6. Select the Save button to save your changes, or select the Cancel button to discard your
changes.
7. Configure choices for the new submenu.
Delete an auto attendant submenu
To delete an Auto Attendant submenu, follow these steps:
1. Select Auto Attendant in the left menu.
2. Select the Name to select an auto attendant from the list.
3. Select the link in the Auto Attendant Menu and Menu Options section of the page for
the auto attendant menu that is the parent to the submenu you want to delete.
4. Change the Submenu option to another option in the Send Caller To list for the phone
key that starts the submenu you are deleting.
5. Type prompt text for the choice that has replaced the Submenu option in the associated
Wording for Prompt field (optional). This additional text is saved and can later be used
to guide you through recording menu prompts.
6. Select the Save button to save your changes, or select the Cancel button to discard your
changes.
7. Re-record your menu prompt to reflect the change in the affected menu.
Note: Submenus are created with default menu options and prompts. By default,
submenus are configured to use the same language as the parent menu.
Note: When you delete a submenu, the prompts that have been recorded for the
submenu are also deleted.
- Release 4.0 1
- Introduction 6
- Language Settings 7
- Administrator privileges 8
- Notify users 9
- Activate location phones 9
- Customizing your phone system 11
- Users and locations 14
- Add users 15
- Add a location 16
- Modify a user or location 18
- Enable a user or location 18
- Profiles 20
- Permission profiles 28
- Managing user features 31
- Reset voice mail PIN 32
- Configure permissions 32
- Assign a phone key profile 33
- Assign a phone number 33
- Login/logout 33
- Managing group features 34
- Group Definition Key 35
- View call groups 36
- Assign users to a call group 36
- Lock members to a call group 36
- Add a broadcast group 37
- Modify a broadcast group 38
- Add a hunt group 39
- Modify a hunt group 39
- Add a monitor group 40
- Modify a monitor group 41
- Add a rollover group 41
- Modify a rollover group 42
- Delete a call group 42
- Auto attendant 44
- Managing the auto attendant 45
- Modify an auto attendant 46
- Delete an auto attendant 46
- Auto attendant menus 47
- Incoming call routing 64
- Requirements 67
- Pre-requisites 67
- Business hours 69
- Extension ranges 70
- Configure hold announcement 70
- Configure account code entry 71
- Site Details 72
- Unassign phone 73
- View phone inventory list 73
- Print phone inventory list 73
- View/modify phone details 73
- Delete a phone 74
- Reset device 74
- Assign phone 75
- Configure fax extension 75
- Handling lists 76
- Glossary 77
- Administrator reference guide 82
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