Administering the phone system 45Final
Add a call pickup group
To create a new call pickup group, follow these steps:
1 Select Call Groups in the left menu.
2 Select Add Pickup Group from the Add list.
3 Type the pickup group name in the Name field.
4 Select an Extension for the call pickup group from the Extension list. The
Extension list displays the next five available extensions for Call Groups.
You can enter a different valid extension by selecting Other from the
Extension list and typing the extension of your choice in the Text field.
Note: The Extension is used for group identification purposes only. The
extension cannot be dialed.
5 Add names to the Members of Call Group list (by selecting from the
Available Users list and then selecting the right arrows) for the new pickup
group (optional).
6 If you choose to lock users to the new call group, clear the Allow
Members to Leave Call Group check box (optional).
7 Click Save.
Modify a call pickup group
To modify an existing pickup group, follow these steps:
1 Select Call Groups in the left menu.
2 Select the Name to select a specific pickup group.
3 Modify the pickup group name if required. The Name field cannot be left
blank.
4 Update the Members of Call Group list for the selected pickup group
(optional).
5 If required, modify whether or not the group members are locked to the
selected pickup group.
6 Click Save.
Add a hunt group
To add a new hunt group, follow these steps:
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