Administering the phone system 83Final
• Hour: Hour of service fields should not exceed 24 hours or be less
than 0 hours. Minute fields should not exceed 60 minutes or be less than
0 minutes. The total time, hours + minutes, should not exceed 24 hours or
be less than 0 minutes. For example, if the hour field = 24, then the
minute field must = 0.
5 Click Save.
Extension
ranges
The phone system has three sets of extension ranges: one for users and
locations, one for auto attendants, and one for call groups.
To view extension ranges, follow these steps:
1 Select Business Details in the left menu.
2 Scroll down to the Extension Management section.
The following fields are displayed:
• User/Location Min. Displays the first number for phone extensions.
• User/Location Max. Displays the last number available for phone
extensions.
• Call Group Min. Displays the first number in the range available to
use for Call Groups
• Call Group Max. Displays the last number in the range available for
Call Groups.
• Auto Attendant Min. Displays the first number in the range to use for
an Auto Attendant.
• Auto Attendant Max Displays the last number available to use for an
Auto Attendant.
Configure
Ring Tones
Distinctive Ringing gives subscribers the ability to choose between pre-
defined ring tones. Distinctive Ringing lets users set the ringing tone on their
phone to differentiate it from other near-by stations (Distinctive Ringing by
Station), differentiate based on whether the call originated from internal or
external (Internal/External Distinctive Ringing), and differentiate between calls
targeted directly at their extension versus group calls (Call Type Distinctive
Ringing).
The originator of the call is used to determine the Internal/External ringing
type at the terminating device. Group ringing is only used when the phone is
ringing as a result of a group call directly; for example, forwarded group calls
do not cause group ringing. A call gets External treatment only if the
originator of the call is at the Telco level.
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