Mitel 5201 Specifications download pdf (Page 55)

Administering the phone system 49Final

Modify a monitor group

To modify the information for an existing monitor group, follow these steps:

1 Select Call Groups in the left menu.

2 Select the Name corresponding to the monitor group that you want to

modify.

3 Modify the Members of Call Group list for the selected monitor group

(optional).

4 Click Save.

If a monitor group has no members assigned to it, the call is treated as a

regular incoming call to the primary user.

Add a rollover group

To create a new rollover group, follow these steps:

1 Select Call Groups in the left menu.

2 Select Add Rollover Group from the Add list.

3 Type the rollover group name in the Name field.

4 Select an Extension for the rollover group from the Extension list. The

Extension list displays the next five available extensions for Call Groups.

You can enter a different valid extension by selecting Other from the

Extension list and typing the extension of your choice in the Text field.

5 Click the Queue checkbox if calls are to be queued.

6 Add names to the Members of Call Group list for the new rollover group

(optional).

7 If you choose to lock users to the new call group, clear the Allow

members to leave group? check box (optional).

8 Set up call coverage for the new rollover group (optional). See Configure

call group call coverage on page “Configure call group call coverage” on

page 42..

9 Click Save.

If a rollover group has no members assigned to it, or if all members are

logged out of their phones, the call goes immediately to call coverage.

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Mitel 5201 Specifications Page 55