Mitel 5201 Specifications download pdf (Page 92)

86 Administering the phone system

Final

3 Select the Disabled option in the Account Codes list.

4 Click Save.

Configure

zero-out

destination

If your service provider has configured this option on the voice mail system,

callers to a voice mailbox would have the option to dial "0" instead of leaving a

voice message. When callers dial "0" they are directed to the zero-out

destination defined for your company. You can define your company's zero-

out destination by creating any of the following with the name "zero-out":

• an auto attendant

• a call group

• special user

For an auto attendant, fill in the Auto Attendant Name field as "zero-out".

See “Add auto attendant” on page “Add auto attendant” on page 55..

For a call group (Broadcast, Hunt or Rollover), fill in the Name field as "zero-

out". See “Add a broadcast group” on page “Add a broadcast group” on

page 43., “Add a hunt group” on page “Add a hunt group” on page 45., “Add a

rollover group” on page “Add a rollover group” on page 49..

For a special user, fill in the Last Name field as "zero-out". See “Add a user”

on page “Add a user ” on page 12..

Individual users can override the company's zero-out destination. See the

Mitel IP Phone Reference Guide for details.

Site Details You can view a list of your company’s sites. It is useful to know which site is

the default site. This is because any telephone calls originated by a

subscriber who is not logged in will be made as if the call had been dialled

from the default site.

For example, if a user forwards his or her extension to an external number,

then logs out of the phone, the forwarding is still in effect. Any calls to that

extension will cause an outgoing call to be made as if it was dialled from the

default site. Since your company can have multiple sites that could even be in

different cities, then the call might be considered long distance and may or

may not require a “1” to be prefixed.

To determine your company’s default site, follow these steps:

1 Select Business Details in the left menu.

2 Scroll down to the Site Details section.

3 The Site Name with a * beside it is your company’s default site.

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Mitel 5201 Specifications Page 92