Mitel 5201 Specifications Page 62
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56 Administering the phone system
Final
To configure custom menus and choices, select the Main Menu link.
Modify an auto attendant
To modify an existing auto attendant, follow these steps:
1 Select Auto Attendant in the left menu.
2 Select the auto attendant Name.
3 Make the changes of your choice to Auto Attendant Name or Time of Day
Greeting.
4 Click Save.
Language is modified on the auto attendant menu pages.
If the default Time of Day greetings are being used, they will play in the
language configured for the main menu.
Delete an auto attendant
To delete an auto attendant from the system along with its associated menus,
choices, prompts, and greetings, follow these steps:
1 Select Auto Attendant in the left menu.
2 Select one or more auto attendants by checking the corresponding check
boxes.
3 Click Delete Selected.
4 Click OK.
You cannot delete an auto attendant if incoming call routing for one of
your company phone numbers is configured to use that auto attendant.
To delete the auto attendant in this case, you must change the incoming
call routing configuration for that phone number to use a different
extension.
Do not delete an Auto Attendant with a name of Zero-out. This auto
attendant is used for a special voice mail feature which your service
provider is responsible for configuring.
- Administrator Reference Guide 1
- Contents 3
- iiiFinal 5
- What's New 7
- Introduction 9
- Language Settings 10
- Language Settings 5Final 11
- Administrator 12
- Quick start 13
- Customizing 15
- Administering 16
- Users and 17
- View users and locations 18
- Add a user 18
- Add a location 21
- Modify a user or location 22
- Enable a user or location 23
- Delete a user or location 25
- View user or location site 25
- Phone key profiles 26
- View phone key profiles 32
- Default phone key profile 33
- Add a phone key profile 33
- Modify a phone key profile 35
- Permission profiles 36
- View permission profiles 37
- Default permission profile 38
- Add a permission profile 38
- Modify a permission profile 39
- Managing 40
- Reset PIN 41
- Reset voice mail PIN 42
- Configure permissions 42
- Assign a phone key profile 42
- Assign a phone number 43
- Login/logout 43
- Call group limits 46
- View call groups 47
- Assign users to a call group 47
- Lock members to a call group 47
- Add a broadcast group 49
- Modify a broadcast group 50
- Add a call pickup group 51
- Modify a call pickup group 51
- Add a hunt group 51
- Modify a hunt group 53
- Add a monitor group 54
- Modify a monitor group 55
- Add a rollover group 55
- Modify a rollover group 56
- Delete a call group 56
- Applications 57
- External 58
- Managing the auto attendant 60
- Add auto attendant 61
- Modify an auto attendant 62
- Delete an auto attendant 62
- Auto attendant menus 63
- Prerequisites: 70
- Explanation 72
- Incoming 82
- Requirements 85
- Pre-requisites 86
- Business 87
- View business hours details 88
- Extension 89
- Configure 89
- Ring Tones 89
- Unassign phone 93
- View phone inventory list 94
- Print phone inventory list 94
- View/modify phone details 94
- Delete a phone 95
- Reset device 95
- Assign phone 96
- Configure fax extension 96
- Handling 97
- Glossary 99
- Glossary 97Final 103
- 98 Notes Final 104
- 99Final 105
- 100 Index Final 106
- Index 101Final 107
- View permission profiles 31 108
- What’s new, in Release 4.0 1 108
- Feedback on Documentation 109
- 104 Notes 110
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