Mitel 5201 Specifications Page 65
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Administering the phone system 59Final
menu prompt list. There are three options: Call Group, System
Disconnect, and User.
11 Click Save.
12 Record a new menu prompt for the affected auto attendant menu. If you
do not record a new menu prompt, callers will not know how to navigate
the auto attendant. Refer to the Record audio prompt and greetings
section on page “Recording audio prompts and greetings” on page 60.
for details.
Add an auto attendant submenu
To set up an auto attendant menu to reference another auto attendant menu,
follow these steps:
1 Select Auto Attendant in the left menu.
2 Select the Name to select an auto attendant from the list.
3 Select the link in the Auto Attendant Menu section of the page for the
auto attendant menu that you want to create a submenu under.
4 Select the Submenu option from the Send Caller To list for the phone
key that you want the new menu to start from.
5 Type prompt text for the Submenu option in the associated Wording for
Prompt field (optional). This text is saved and can later be used to guide
you through recording menu prompts.
6 Click Save.
7 Configure choices for the new submenu.
Submenus are created with default menu options and prompts. By
default, submenus are configured to use the same language as the
parent menu.
Delete an auto attendant submenu
To delete an Auto Attendant submenu, follow these steps:
1 Select Auto Attendant in the left menu.
2 Select the Name to select an auto attendant from the list.
3 Select the link in the Auto Attendant Menu and Menu Options section
of the page for the auto attendant menu that is the parent to the submenu
you want to delete.
- Administrator Reference Guide 1
- Contents 3
- iiiFinal 5
- What's New 7
- Introduction 9
- Language Settings 10
- Language Settings 5Final 11
- Administrator 12
- Quick start 13
- Customizing 15
- Administering 16
- Users and 17
- View users and locations 18
- Add a user 18
- Add a location 21
- Modify a user or location 22
- Enable a user or location 23
- Delete a user or location 25
- View user or location site 25
- Phone key profiles 26
- View phone key profiles 32
- Default phone key profile 33
- Add a phone key profile 33
- Modify a phone key profile 35
- Permission profiles 36
- View permission profiles 37
- Default permission profile 38
- Add a permission profile 38
- Modify a permission profile 39
- Managing 40
- Reset PIN 41
- Reset voice mail PIN 42
- Configure permissions 42
- Assign a phone key profile 42
- Assign a phone number 43
- Login/logout 43
- Call group limits 46
- View call groups 47
- Assign users to a call group 47
- Lock members to a call group 47
- Add a broadcast group 49
- Modify a broadcast group 50
- Add a call pickup group 51
- Modify a call pickup group 51
- Add a hunt group 51
- Modify a hunt group 53
- Add a monitor group 54
- Modify a monitor group 55
- Add a rollover group 55
- Modify a rollover group 56
- Delete a call group 56
- Applications 57
- External 58
- Managing the auto attendant 60
- Add auto attendant 61
- Modify an auto attendant 62
- Delete an auto attendant 62
- Auto attendant menus 63
- Prerequisites: 70
- Explanation 72
- Incoming 82
- Requirements 85
- Pre-requisites 86
- Business 87
- View business hours details 88
- Extension 89
- Configure 89
- Ring Tones 89
- Unassign phone 93
- View phone inventory list 94
- Print phone inventory list 94
- View/modify phone details 94
- Delete a phone 95
- Reset device 95
- Assign phone 96
- Configure fax extension 96
- Handling 97
- Glossary 99
- Glossary 97Final 103
- 98 Notes Final 104
- 99Final 105
- 100 Index Final 106
- Index 101Final 107
- View permission profiles 31 108
- What’s new, in Release 4.0 1 108
- Feedback on Documentation 109
- 104 Notes 110
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