Mitel 50005070 Instruction Manual Page 89

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  • TROUBLESHOOTING
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Basic Installation
System Health Check
Complete the following procedure to verify that the system is working
properly.
1. Press Superkey followed by the prime line/intercom key (bottom key,
or bottom-right key when the phone has two rows of personal keys).
The extension number appears in the phone display. Record the
extension numbers.
2. Verify that you can make calls between the IP phones.
3. If an analog phone is connected to an ONS port (extensions 201 to
203) on the controller, verify that you can call it from an IP phone.
4. Place a call into the system and verify that the call rings all IP and
DNIC phones as they should with the default key system configuration.
5. Verify that you can place an external call from the IP phones.
6. If you cannot perform all of the above tasks, check your cable
connections. If the problem persists, see Basic Troubleshooting and
Repair (p. 233).
7. Proceed to Chapter 3, Basic Programming.
Note: If you are not using the default database, you must program ARS to
access an outside line.
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