Mitel 50005070 Instruction Manual Page 297

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  • TROUBLESHOOTING
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Advanced Troubleshooting and Repair
17. To enter the IP address of the debugging utility, press #, enter the
address and then press the Volume Down key to move to the next
field. If you do not want to enter this information, press *.
The STORE IN NVRAM? prompt appears.
18. To store parameters in non-volatile RAM, press #
This ensures that your static settings will be used when the set is
powered-up and when the FLASH software is upgraded. If you do not
want to store the static settings in NVRAM, press *.
The set reboots and applies the new static IP data.
Removing Static IP Addresses on the IP Sets
To return to using DHCP when static parameters were previously enabled:
1. Plug the set cable and power into the set while holding down the Volume
Up key for 3 seconds to display the STATIC IP SETUP MODE.
2. At the USE PRESENT SETTINGS screen, select * = DISABLE to
revert back to DHCP from static parameters.
IP Phone Analyzer
The Mitel IP Phone Analyzer is a software tool for troubleshooting IP
phones. It installs on a PC from the SX-200 ICP software CD. The PC
needs Windows 98, NT, 2000 or XP and a connection on the same
network as the SX-200 ICP.
Installing the IP Phone Analyzer
1. In Form 47 (DHCP Parameters) add Option 131: IP Phone Debug
Window IP to the list of Common Options.
For the IP address, enter the one belonging to the PC that has the
Analyzer installed on it.
2. Insert the SX-200 ICP software CD-ROM in the PC’s CD drive.
3. Open the Tools folder, and then the IP Phone Analyzer folder.
4. Double-click Setup.exe. Follow the prompts to complete the
installation.
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