Mitel 5201 Specifications Page 49
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Administering the phone system 43Final
No default call coverage is provided when a new broadcast, hunt, or
rollover group is added. If call coverage is not configured for a call group,
an incoming call rings until the caller hangs up.
Add a broadcast group
To create a new broadcast group, follow these steps:
1 Select Call Groups in the left menu.
2 Select Add Broadcast Group from the Add list.
3 Type the broadcast group name in the Name field.
4 Select an Extension for the broadcast group from the Extension list. The
Extension list displays the next five available extensions for Call Groups.
You can enter a different valid extension by selecting Other from the
Extension list and typing the extension of your choice in the Text field.
5 Check the Queue box if calls are to be queued.
6 Select the Call Behavior for the broadcast group. To configure the
broadcast group calls to ring on idle group member phones, select Only
ring phones not is use option.
7 To configure the broadcast group calls to ring on all group member
phones even if a group member is already on a call, select the Ring all
phones option.
When the “Ring all phones” option is selected, incoming broadcast group
calls are still queued when group member phones are ringing because of
a call to the same broadcast group.
8 Add names to the Members of Call Group list for the new broadcast
group (optional).
9 To lock users to the new call group, clear the Allow members to leave
group? checkbox (optional).
10 Set up call coverage for the new broadcast group (optional). See
Configure call group call coverage on page “Configure call group call
coverage” on page 42..
11 Click Save.
- Administrator Reference Guide 1
- Contents 3
- iiiFinal 5
- What's New 7
- Introduction 9
- Language Settings 10
- Language Settings 5Final 11
- Administrator 12
- Quick start 13
- Customizing 15
- Administering 16
- Users and 17
- View users and locations 18
- Add a user 18
- Add a location 21
- Modify a user or location 22
- Enable a user or location 23
- Delete a user or location 25
- View user or location site 25
- Phone key profiles 26
- View phone key profiles 32
- Default phone key profile 33
- Add a phone key profile 33
- Modify a phone key profile 35
- Permission profiles 36
- View permission profiles 37
- Default permission profile 38
- Add a permission profile 38
- Modify a permission profile 39
- Managing 40
- Reset PIN 41
- Reset voice mail PIN 42
- Configure permissions 42
- Assign a phone key profile 42
- Assign a phone number 43
- Login/logout 43
- Call group limits 46
- View call groups 47
- Assign users to a call group 47
- Lock members to a call group 47
- Add a broadcast group 49
- Modify a broadcast group 50
- Add a call pickup group 51
- Modify a call pickup group 51
- Add a hunt group 51
- Modify a hunt group 53
- Add a monitor group 54
- Modify a monitor group 55
- Add a rollover group 55
- Modify a rollover group 56
- Delete a call group 56
- Applications 57
- External 58
- Managing the auto attendant 60
- Add auto attendant 61
- Modify an auto attendant 62
- Delete an auto attendant 62
- Auto attendant menus 63
- Prerequisites: 70
- Explanation 72
- Incoming 82
- Requirements 85
- Pre-requisites 86
- Business 87
- View business hours details 88
- Extension 89
- Configure 89
- Ring Tones 89
- Unassign phone 93
- View phone inventory list 94
- Print phone inventory list 94
- View/modify phone details 94
- Delete a phone 95
- Reset device 95
- Assign phone 96
- Configure fax extension 96
- Handling 97
- Glossary 99
- Glossary 97Final 103
- 98 Notes Final 104
- 99Final 105
- 100 Index Final 106
- Index 101Final 107
- View permission profiles 31 108
- What’s new, in Release 4.0 1 108
- Feedback on Documentation 109
- 104 Notes 110
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