Mitel 5201 Specifications Page 85
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Administering the phone system 79Final
To enable Emergency Override Routing so that all calls to one of your
company phone numbers will be routed to its configured Emergency Override
destination, follow these steps:
1 Select Incoming Call Routing in the left menu.
2 Select the phone number for which you want calls to be routed to its
configured Emergency Override destination
3 In the Emergency Override section, select the Enable Emergency
Override Routing checkbox.
When Emergency Override is enabled, the main Incoming Call Routing page
will show all the Time of Day call destinations (Open, Closed, Lunch, Special)
as greyed out and the Override destination is displayed in bold.
Disable Emergency Override Routing
To disable Emergency Override Routing so that all call routing returns to the
previous configuration, follow these steps:
1 Select Incoming Call Routing in the left menu.
2 Click Disable All Overrides.
To disable Emergency Override Routing for one of your company phone
numbers, follow these steps:
1 Select Incoming Call Routing in the left menu.
2 Select the phone number for which you want to disable the Emergency
Override Routing.
3 In the Emergency Override section, deselect the Enable Emergency
Override Routing checkbox.
When Emergency Override Routing is disabled, the main Incoming Call
Routing page will show all the Time of Day call destinations (Open, Closed,
Lunch, Special) in bold and the Override destination greyed out.
Example – Configure incoming call routing
This section provides an example of how to configure incoming call routing.
Incoming call routing is being configured for a fictitious company with the
following phone numbers: 6132244444, 6132244445, 6132244446.
Requirements
The company has the following requirements for how their phone numbers
will be used:
• One phone number will be dedicated to the CEO so that he can be
reached directly.
- Administrator Reference Guide 1
- Contents 3
- iiiFinal 5
- What's New 7
- Introduction 9
- Language Settings 10
- Language Settings 5Final 11
- Administrator 12
- Quick start 13
- Customizing 15
- Administering 16
- Users and 17
- View users and locations 18
- Add a user 18
- Add a location 21
- Modify a user or location 22
- Enable a user or location 23
- Delete a user or location 25
- View user or location site 25
- Phone key profiles 26
- View phone key profiles 32
- Default phone key profile 33
- Add a phone key profile 33
- Modify a phone key profile 35
- Permission profiles 36
- View permission profiles 37
- Default permission profile 38
- Add a permission profile 38
- Modify a permission profile 39
- Managing 40
- Reset PIN 41
- Reset voice mail PIN 42
- Configure permissions 42
- Assign a phone key profile 42
- Assign a phone number 43
- Login/logout 43
- Call group limits 46
- View call groups 47
- Assign users to a call group 47
- Lock members to a call group 47
- Add a broadcast group 49
- Modify a broadcast group 50
- Add a call pickup group 51
- Modify a call pickup group 51
- Add a hunt group 51
- Modify a hunt group 53
- Add a monitor group 54
- Modify a monitor group 55
- Add a rollover group 55
- Modify a rollover group 56
- Delete a call group 56
- Applications 57
- External 58
- Managing the auto attendant 60
- Add auto attendant 61
- Modify an auto attendant 62
- Delete an auto attendant 62
- Auto attendant menus 63
- Prerequisites: 70
- Explanation 72
- Incoming 82
- Requirements 85
- Pre-requisites 86
- Business 87
- View business hours details 88
- Extension 89
- Configure 89
- Ring Tones 89
- Unassign phone 93
- View phone inventory list 94
- Print phone inventory list 94
- View/modify phone details 94
- Delete a phone 95
- Reset device 95
- Assign phone 96
- Configure fax extension 96
- Handling 97
- Glossary 99
- Glossary 97Final 103
- 98 Notes Final 104
- 99Final 105
- 100 Index Final 106
- Index 101Final 107
- View permission profiles 31 108
- What’s new, in Release 4.0 1 108
- Feedback on Documentation 109
- 104 Notes 110
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