Mitel 5201 Specifications Page 50
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44 Administering the phone system
Final
If a broadcast group has no members assigned to it, or if all members are
logged out of their phones, the call goes immediately to call coverage.
When a broadcast group is created, it has all call permissions to enable
call coverage to an external number.
Modify a broadcast group
To modify an existing broadcast group, follow these steps:
1 Select Call Groups in the left menu.
2 Select the Name to select a specific broadcast group.
3 Modify the broadcast group name if required. The Name field cannot be
left blank.
4 Modify the Queue box if necessary.
5 Select the Call Behavior for the broadcast group. To configure the
broadcast group calls to ring on idle group member phones, select Only
ring phones not is use option.
6 To configure the broadcast group calls to ring on all group member
phones even if a group member is already on a call, select the Ring all
phones option.
When the “Ring all phones” option is selected, incoming broadcast group
calls are still queued when group member phones are ringing because of
a call to the same broadcast group.
7 Update the Members of Call Group list for the selected broadcast group
(optional).
8 Modify whether or not the group members are locked to the selected
broadcast group (optional)
9 Modify call coverage for the new broadcast group (optional). See
Configure call group call coverage on page “Configure call group call
coverage” on page 42..
10 Click Save.
If a broadcast group has no members assigned to it, or if all members are
logged out of their phones, the call goes immediately to call coverage.
- Administrator Reference Guide 1
- Contents 3
- iiiFinal 5
- What's New 7
- Introduction 9
- Language Settings 10
- Language Settings 5Final 11
- Administrator 12
- Quick start 13
- Customizing 15
- Administering 16
- Users and 17
- View users and locations 18
- Add a user 18
- Add a location 21
- Modify a user or location 22
- Enable a user or location 23
- Delete a user or location 25
- View user or location site 25
- Phone key profiles 26
- View phone key profiles 32
- Default phone key profile 33
- Add a phone key profile 33
- Modify a phone key profile 35
- Permission profiles 36
- View permission profiles 37
- Default permission profile 38
- Add a permission profile 38
- Modify a permission profile 39
- Managing 40
- Reset PIN 41
- Reset voice mail PIN 42
- Configure permissions 42
- Assign a phone key profile 42
- Assign a phone number 43
- Login/logout 43
- Call group limits 46
- View call groups 47
- Assign users to a call group 47
- Lock members to a call group 47
- Add a broadcast group 49
- Modify a broadcast group 50
- Add a call pickup group 51
- Modify a call pickup group 51
- Add a hunt group 51
- Modify a hunt group 53
- Add a monitor group 54
- Modify a monitor group 55
- Add a rollover group 55
- Modify a rollover group 56
- Delete a call group 56
- Applications 57
- External 58
- Managing the auto attendant 60
- Add auto attendant 61
- Modify an auto attendant 62
- Delete an auto attendant 62
- Auto attendant menus 63
- Prerequisites: 70
- Explanation 72
- Incoming 82
- Requirements 85
- Pre-requisites 86
- Business 87
- View business hours details 88
- Extension 89
- Configure 89
- Ring Tones 89
- Unassign phone 93
- View phone inventory list 94
- Print phone inventory list 94
- View/modify phone details 94
- Delete a phone 95
- Reset device 95
- Assign phone 96
- Configure fax extension 96
- Handling 97
- Glossary 99
- Glossary 97Final 103
- 98 Notes Final 104
- 99Final 105
- 100 Index Final 106
- Index 101Final 107
- View permission profiles 31 108
- What’s new, in Release 4.0 1 108
- Feedback on Documentation 109
- 104 Notes 110
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