Mitel 5201 Specifications download pdf (Page 45)

Administering the phone system 39Final

Monitor

groups

(Monitor Call)

Incoming calls to the monitor primary group

member can be monitored and picked up by

the monitor secondary group members if

they have a memory key configured to

Monitor Call on their phones. Calls to a

monitor group will cause the monitor

primary and secondary phones to ring until

the call is either answered by a group

member or forwarded to the call coverage

for the monitor primary.

Using monitor call, multiple members

can answer incoming calls for another

user and can be alerted when that user

has available lines. To activate this

group once it has been created, assign

Monitor Call /Monitor -Silent key

mappings for your monitor group’s

secondary members.

Monitor

groups

(Monitor

Phone)

The primary group member can have their

phone monitored for activity rather than

their calls. In this instance a secondary

group member must have a memory key

configured as Monitor Phone. When the

primary group member is on a call the

secondary members see the LED next to

programmed memory key light up.

A secondary member that assigns a

Monitor Phone key is able to monitor

when the primary member’s phone is

active as the memory key LED is lit. A

memory key that is programmed as a

Monitor Phone key can also be used as

a speed dial to the monitored user’s

extension.

Rollover group

Incoming calls to a rollover group are routed

to each group member in turn always

starting with the first member in the list until

an available phone is located. The call rings

on this phone until it is answered or

forwarded to call coverage.

Calls to a Rollover group will only be

presented to the first available group

member.

Group Definition Key

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