Mitel 5201 Specifications download pdf (Page 79)

Administering the phone system 73Final

3 Type the auto attendant name and extension in the General Information

section.

4 Select English from the Default Language list.

5 Check the Time of Day Greetings check box in the Time of Day Greeting

section to turn on the Time of Day Greetings. Type prompt text in the

fields provided for each Time of Day Greeting.

• “Good morning.”

• “Good afternoon.”

• “Good evening.”

Example: Part B – Configure the auto attendant main menu

options

1 Select the Main Menu link in the Auto Attendant Menu section. This will

automatically save the auto attendant that you created in Part A.

2 Type text in the Introductory Prompt field for the Main Menu menu

prompt:

“You have reached the automated voice mail access menu.”

3 Define the auto attendant Main Menu menu option for each phone Key by

selecting a choice from the Send Caller To list. At the same time type

prompt text in the Wording for Prompt fields that you can use as a

reference when recording your prompts.

Because this auto attendant is being created exclusively for voice mail

access, the configuration for phone keys described below has been

limited to the VoiceMail Deposit and VoiceMail Retrieval options. All other

are keys configured as invalid.

• Phone key 1 is defined as the VoiceMail Deposit option.

• Phone Key 2 is defined as the VoiceMail Retrieval option.

• Phone keys 0, 3-9, * and # are defined as an Invalid Key option.

Detailed Description of Main Menu Configuration

Phone key Menu Option Result Wording for Prompt

1VoiceMail

Deposit

Prompts the caller for their

extension and then transfers them

to their voicemail box.

“Press 1 for voicemail

deposit.”

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Mitel 5201 Specifications Page 79